1m Read Infographic 4 New Rules of Car Buying: A Dealer’s Playbook to Win Faster, Smarter Deals Today’s car shoppers expect speed, simplicity, and continuity—and many dealerships are still slowing deals down with disconnected steps. This ebook outlines the four new rules shaping car buying and a… Read More
3m Read Article From Instinct to Insight: How to Win the Moments That Matter Car shoppers don’t start their journey when they walk into your car dealership. Long before a lead hits your CRM, they’ve already explored options, compared prices, and built expectations through digi… Read More
6m Read Article Your Fast Track to Smarter Dealmaking: 5 Essential Deal Central AI Innovations to See at NADA You really can’t miss this: Deal Central’s AI-powered dealmaking connects retailing and desking in one seamless experience—bringing shoppers and dealers together with real-time insights, transparent workflows, and integrations that shorten the path to “yes.” At NADA this year, you’ll see how unified, intelligence-powered workflows can streamline every step of the sales process—online and in-store. Why this matters right now: Read More
6m Read Article From Control to Collaboration: How Dealerships Win the New Car‑Buyer Summary: Car buying has changed for good—the buyer is in control, and the stores that win are the ones that flex to every path to purchase. Our latest blog post shares a practical, three‑pillar playbook strategy (culture, process, experience) that keeps your salesperson with the customer, builds trust, and turns transparency into loyalty and revenue. Read More
1m Read Infographic Win the New Car-Buyer: A 3-Pillar Playbook The automotive landscape is changing faster than ever. With advances in AI and other new technologies, the gap between what buyers expect and what many dealerships deliver is widening. But with the right tools and strategies, you can give buyers more control, support every path to purchase, and transform your dealership to win more new Read More
7m Read Article The New Dealer’s Edge: From Chatbots to AI Agents—and a Truly Seamless Click‑to‑Keys Journey Shoppers are moving from chatbots to AI agents that actively research, negotiate, and schedule test drives. This trending technology compresses the car‑buying journey and raises expectations when shoppers arrive in-store. And while new data shows digital steps save time and boost satisfaction, most dealerships still force buyers to repeat steps in‑store due to fragmented tools and inconsistent data. The blog post explains how Deal Central unifies the deal, automates key actions, and delivers a seamless online‑to‑offline experience that wins in the agent era. Read More
6m Read Article Top Trends to Watch in Automotive Retail in 2026 What’s next in automotive retail. Read More
1m Read Infographic Deal Central: Navigating the AI Agent Era in Automotive Retail This infographic introduces Deal Central, Cox Automotive’s AI-powered deal-making technology, designed to transform the car buying experience for both consumers and dealerships. It highlights the growing influence of AI agents, which not only answer shopper questions but also take meaningful actions—such as scheduling test drives, initiating pre-approvals, and drafting outreach emails. The piece addresses the Read More